Shipping Policy
Effective Date: April 15, 2025
Penguin Peptides is committed to delivering your orders from Injectify.is promptly and securely. This Shipping Policy explains our shipping process and terms.
Shipping Destinations
- We ship to addresses within the United States and select international destinations, subject to applicable laws and restrictions.
- Some products may have shipping restrictions due to their nature or destination regulations. We will notify you if your order cannot be shipped.
Processing and Delivery
- Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays.
- Delivery times vary based on your location and selected shipping method. Estimated delivery times will be provided at checkout but are not guaranteed.
- We are not responsible for delays caused by carriers, customs, or unforeseen circumstances (e.g., weather or strikes).
Shipping Costs
- Shipping fees are calculated at checkout based on order weight, destination, and shipping method.
- Free or discounted shipping may be offered for qualifying orders, as indicated during checkout.
Order Tracking
- Once your order ships, you will receive a tracking number via email to monitor its progress.
- If you do not receive tracking information or have delivery issues, contact us at [email protected].
Lost or Damaged Shipments
- If your order is lost or arrives damaged, notify us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.
- For damaged items, please provide photos of the product and packaging to assist with claims.
Storage Requirements
- Peptides may require specific storage conditions (e.g., refrigeration). You are responsible for storing products properly upon receipt to maintain their quality.
Contact Us
For shipping-related inquiries, reach out to:
Email: [email protected]
Address: Penguin Peptides, 1309 Coffeen Avenue STE 1200, Sheridan Wyoming 82801